I had posted recently about my issues with the programs deluge and azureus. Deluge, I managed to fix by following the instructions in their faq. Oddly enough, despite how helpful that it was, I felt that it was misplaced.

Why should I, the user, have to go to the faq to find out why the free program has stopped working? Even a simple dialog, “Configuration files corrupted, please see our faq for answers.” would have saved myself a few hours of messing with options, uninstalling, reinstalling, etc.

At the very least, deluge works… some of the time.